Course Completion Certificate Test

This is a test to obtain your Course Completion Certificate. Simply populate your selection for each question. The test is pass/fail - which requires a passing score of at least 80% of the questions answered correctly (so you can only get two questions incorrect). The test can be taken twice. If the test needs to be retaken it will have completely different questions.


​Once you have completed your test simply click the "submit" button on the bottom of this form. You will be notified by email once grading of your test has been completed.

Your subscription cost includes being certified by SCIP (Strategic and Competitive Intelligence Professionals) in one or all Subject Matter Expert (SME) roadmaps. When you complete all the courses for a given roadmap, simply send all of your Course Completion Certificates for that specific roadmap to (the Course Completion Certificates prove to SCIP that you viewed the course and passed the test): scipu@scip.org


This course is endorsed by SCIP and part of their On Demand training program for certification.

Course: Putting All The Customer Service Pieces Together